Privacy policy

ROSE DESGRANGES PRIVACY POLICY

This privacy policy sets out how ROSE DESGRANGES uses and protects any information you give ROSE DESGRANGES when you use this site. ROSE DESGRANGES is committed to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, as well as information about how how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

COOKIES

Here is a list of cookies we use. We have listed them here for you to choose whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

Google Analytics collects anonymous information such as the number of visitors, how they arrived at the Sites and the pages they visited. We use this information to report on it and improve our performance.

Facebook uses cookies to anonymously remember that a user has clicked on a Facebook advertising link leading to the site.

For more information: https://en-gb.facebook.com/help/cookies/

- “Log files” track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and hour).
- "Web beacons", "beacons" and "pixels" are electronic files that record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.This automatically collected information is referred to as "Order Information."

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:
communicate with you;
assess potential fraud or risk; And
where consistent with the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/ policies/privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.


BEHAVIORAL ADVERTISING

As indicated above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/ how-does-it-work.

You can opt out of targeted advertising here:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=en.

Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal on your browser.


YOUR RIGHTS

If you are a European resident, you have a right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.
Furthermore, if you are a European resident, note that we process your information for the purpose of fulfilling our contractual obligations towards you (for example if you place an order on the Site) or to pursue our business interests. legitimate, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION

ROSE DESGRANGES will keep personal data only for the time reasonably necessary according to the needs of answering any questions or solving problems, necessary improvements, activating services and responding to the requirements of applicable legislation. This means that personal data may be kept for a reasonable time even after the user has stopped using the services of ROSE DESGRANGES.
When you place an order through the Site, we retain your Order Information for our records, unless and until you ask us to delete it.

LINKS TO OTHER SITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please be aware that we have no control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.


USE OF THE PAYPAL PAYMENT SERVICE

If, during your order, you decide to use PayPal as your online payment service, your details will be sent to PayPal during the ordering process. PayPal is a service of PayPal (Europe) S.à.r.l. & Co. SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of online payment service and trustee, and offers buyer protection services. The personal data transmitted to PayPal generally includes your first name, surname, address, telephone number, IP address, e-mail address or other data necessary to process your order, such as the quantity of items ordered, the item, invoice amount, tax percentage and billing details, etc. This information must be transferred to process your order using the payment method you have chosen, mainly in order to confirm your identity and to manage your payment as well as the customer relationship. Please note the following: PayPal may also pass on your personal data to subcontractors or other affiliated companies, to the extent necessary to fulfill contractual obligations arising from your order or to process the personal data of your order.

Depending on the type of payment you have pre-selected in your PayPal account, which may include payment by invoice or direct debit, PayPal will pass on the personal data transferred to it to the credit reference agencies. The information transferred is used to identify you and to check your creditworthiness in relation to the order you have placed. Please see PayPal's privacy policy for more information on the credit reference agencies PayPal transfers data to and what data is collected, processed, stored and transmitted by PayPal.


NEWSLETTER SUBSCRIPTION

If you subscribe to the ROSE DESGRANGES newsletter, we will send you information on our products and services via various media, such as by e-mail, by any other equivalent electronic means (such as SMS, etc.). Subscribing to the ROSE DESGRANGES newsletter may entail the use of Personal Data in order to personalize advertising related to the products and services to which you have access by e-mail, by SMS, or by one of our other electronic or those of third parties. In case of Cookies relating to the Newsletter, please refer to the Cookies policy for more information. The user is free to agree to these marketing purposes.
In the event of refusal of processing, the user will however not be kept informed of news from ROSE DESGRANGES. In the event of refusal of data profiling, we could not send the user advertising and/or in general, promotional documents and/or the newsletter concerning his own needs or preferences. If you are a registered user, you can change your preferences regarding the sending of these commercial messages in the "My Account" section. You can also unsubscribe at any time by following the instructions provided in each of our messages.


CHANGES

We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
You may check this page from time to time to ensure that you are happy with any changes.


CONTACT US

To learn more about our privacy practices, if you have any questions or if you wish to file a complaint, please contact us by e-mail at contact@rosedesgranges.com or by mail at the following address:


Rose Desgranges
70 Faubourg Saint-Honore
75008 Paris
France